Client manner
Engaging, calm and used to communicating clearly with private client clients and families.
Experience
13 years' private client experience, with Head of Department perspective
Support from someone who understands both the client-facing work and the operational pressure inside a private client department. See the services Richard can support with.
Practical, organised and commercially aware
Support that brings senior judgement, file discipline, clear client communication, and the practical organisation needed to keep private client matters moving.
- Engaging with clients
- Commercially minded
- Organised caseload support
- Comfortable with existing team workflows
- Pre-death and post-death private client experience
Client feedback is available via ReviewSolicitors, and the professional background can also be checked on LinkedIn. For timing, see availability.
Commercial focus
Understands that firms need matters progressed efficiently, not just technically handled.
Operational fit
Head of Department experience helps with prioritisation, workflow, supervision expectations and file discipline.